Elements and Performance Criteria
- Report findings
- Relevant evidence, facts and information gathered during investigative activities are documented, prepared into reports and promptly forwarded to all involved parties
- Reports are prepared thoroughly, accurately and in a professional format according to client or organisation policy and guidelines, relevant legislation or codes of practice
- Documented reports are updated periodically to accurately reflect the current status of the investigation and to identify a range of options relating to the investigation
- Cost-benefit analysis is carried out on the various options identified and is documented in reports
- Where necessary, involved parties are personally briefed or have opportunities to discuss the reports
- Provide interim information and guidance to involved parties
- Involved parties are informed accurately and thoroughly on aspects of security, loss prevention, risk and risk management strategies
- Involved parties are promptly and accurately informed on matters of loss mitigation and estimates of potential liability
- Prompt information and guidance is given to clients and other parties on their legal position and potential to incur liabilities as a result of the loss, damage or injury
- Guidance provided is based on objective assessment of client needs and risk exposure factors
- Provide information and guidance regarding salvage/ disposal to involved parties